Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@velunaral.com

Address: Storefront diagonally opposite the "Dalian Village 101" bus stop (located south of the intersection of Jianshe Road and Taihang Street, Dalian Subdistrict, Shahe City, Xingtai City, Hebei Province).

Phone: +86 135 6988 5996